Have any questions? Please scroll to the bottom of the page to ask your own. We’ll send you an email when it’s answered.
I’m a writer, too, so I understand that presenting the reader with interior design and formatting that invisibly reflects and supports the tone of your story is important.
You can learn a little about me at my website and my blog.
If you have any questions at all, please feel free to contact me.
Please feel free to ask us any questions about our eBook formatting services, Kindle formatting, Epub formatting, or eBook formatting and design in general by using the form below.
Which source documents do you accept?
We accept Word and .pdf files, and if you’ve had interior book design done for your print book, we prefer both. For InDesign files, we ask that you send us a .pdf. We do scan and extract text from print books for an extra fee (Please see our pricing page for details.
Which formats do I need?
To sell an eBook online, you need different formats for each store:
Can I format it myself instead of hiring you?
Sure! We don’t recommend uploading your Word file to a conversion process, because the formatting will at best be serviceable, and at worst be full of mistakes on certain devices—not to mention the lack of interior book design. (If it’s important for print books, it’s important for eBooks.)
You can learn how to hand-code and format a Kindle file on your own, if you know HTML and CSS. I’ve written a few posts on the topic:
And I highly recommend Joshua Tallent’s book, The Complete Guide to Kindle Formatting.
I have not found a good book on hand-coding an .epub file, but I will let you know as soon as I do—if I have time, I’ll write one!
What about DRM protection?
We don’t recommend applying DRM (digital rights management) protection to your eBook files. Someone who wants to distribute an eBook illegally (pirate) can strip the DRM in under a minute, so your protection is useless—and it penalizes your honest customers, prohibiting them from reading the eBook on certain devices and transferring it between their devices. To encrypt an epub file, you need Adobe Content Server, which is $10,000 (Yeah! As in Ten Thousand!!!) plus a bunch of added monthly fees, and a yearly renewal of $1,500.